Terms of service

Last Updated: 03-03-2026

These Terms of Service (“Terms”) govern your access to and use of the website operated by Parkline Eyewear, a brand under VIP Optical International (“Company,” “we,” “us,” or “our”).

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

1. Eligibility


You must be at least 18 years of age to use this website or purchase products.

By using this website, you confirm that you meet this requirement.

2. Account Responsibility


If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities under your account.
  • You must provide accurate and current information.


We are not liable for losses resulting from unauthorized use of your account.

3. Product Information & Accuracy


We strive to ensure that product descriptions, images, pricing, and availability are accurate.


However, we do not guarantee that all content is error-free.


We reserve the right to:

  • Correct errors
  • Update product information
  • Modify pricing
  • Change availability


At any time without prior notice.

4. Orders & Acceptance


Placing an order does not guarantee acceptance.


We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Cancel orders due to pricing or technical errors


If payment has already been processed for a canceled order, a refund will be issued.

5. Payments


All payments are processed securely through third-party payment gateways.

You agree to provide:

  • Accurate billing details
  • Valid payment information

We are not responsible for payment gateway failures beyond our control.

6. Shipping & Delivery


Shipping timelines, charges, and service areas are governed by our Shipping and Delivery Policy.

Please review that policy for detailed information.

7. Returns, Refunds & Exchanges


Returns and exchanges are governed by our Return, Refund, and Exchange Policy.

You agree to review that policy before requesting any return.

8. Acceptable Use


You agree not to:

  • Submit false or fraudulent orders
  • Transmit viruses or malicious code
  • Attempt unauthorized access
  • Disrupt or interfere with website operations


Violation may result in account suspension or termination.

9. Intellectual Property


All content on this website, including:

  • Text
  • Graphics
  • Images
  • Logos
  • Product designs


Is the intellectual property of Parkline Eyewear and may not be copied, reproduced, or distributed without written permission.

10. Third-Party Links


Our website may contain links to third-party websites.


We are not responsible for:

  • External content
  • Privacy practices
  • Business operations of third parties


Use of third-party websites is at your own risk.

11. Limitation of Liability


To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase of products
  • Inability to access services

All products and services are provided “as is” without warranties, express or implied.

12. Force Majeure


We are not responsible for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters
  • Labor disputes
  • Government actions
  • Technical failures

13. Indemnification


You agree to indemnify and hold harmless:

Parkline Eyewear and VIP Optical International

From any claims, damages, or legal expenses arising from:

  • Your use of the website
  • Violation of these Terms

14. Termination


We reserve the right to suspend or terminate access to users who:

  • Violate these Terms
  • Act fraudulently
  • Engage in malicious conduct

15. Governing Law & Jurisdiction


These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

16. Dispute Resolution


Before initiating legal proceedings, both parties agree to attempt resolution through customer support channels in good faith.

17. Severability


If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

18. Changes to These Terms


We may update these Terms at any time.


Continued use of the website after changes constitutes acceptance of the revised Terms.

 

19. Promotional Offers


Promotional campaigns, discounts, and special offers may have separate terms and conditions.


We reserve the right to modify or withdraw promotions at any time.

20. User-Generated Content


By submitting reviews, photos, or feedback, you grant us a non-exclusive, royalty-free right to use such content for marketing and promotional purposes.

21. Contact Information


For questions regarding these Terms, contact:
📧 customercare.parkline@gmail.com